Third Party Collections
Free Demand Service
Because you know the status of your accounts intimately and the actions you have taken, we allow you to choose how you want us to begin the collection process.
If you elect our Free Demand Service, we will send a letter to your debtor, on our stationery, reminding them of their overdue balance. If your debtor pays and you notify us within 10 days of the initiation of Free Demand, you pay us nothing. If your debtor does not pay, we automatically proceed to Direct or Personal Adjustment Service.
Direct Service
For smaller balances there’s no more successful or cost-effective collection procedure – an intensive series of phone calls, emails, faxes and letters are designed to get action fast.
Personal Adjustment
Personal Adjustment is our primary collection procedure – and it’s called Personal because each case is pursued with a personal commitment unmatched anywhere. We make initial contact within 24 hours and then follow up with a thorough investigation of every debtor’s finances. Regular progress reports keep you informed of every step we take, and where the case specifics merit, we won’t hesitate to confront your debtor in person. We maintain our own staff of highly experienced field adjusters in key strategic locations, ready to seek out and demand the money that is owed to your company.
Our fees for Direct Service and Personal Adjustment are completely contingent. That means if you don’t get paid, we don’t get paid – so you know your every claim will command our fullest attention.
Euler Hermes Group
